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Case Study: Fujitsu enhance call quality and efficiency with Jabra headsets and Amazon Connect
Posted on Thursday, October 26, 2023
See how Fujitsu's migration to Amazon Connect and Jabra headsets increased call quality and voice recognition to enhance their overall contact center efficiency and performance. The migration enabled Fujitsu to provide next generation contact center capabilities, including advanced analytics, sentiment analysis and additional AI and machine learning functionality within the contact center.
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Contact InSight Systems Group Pty Ltd
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InSight Systems Group Pty Ltd
8/170 Rooks Road
Vermont, Victoria 3133
Australia
1300 369 451
www.insightsystems.com.au
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